Skip to main content
  • austintexas.gov
  • Airport
  • Library
  • Austin Energy
  • Austin Water
  • Convention Center
  • Visitors Bureau
  • Open Government
Austin Water Logo
  • Contact Us
  • Jobs
  • Report Leaks
  • Report Water Waste (3-1-1)

Search form

Main menu

  • Resident
  • Business
  • Development
  • Government
  • Environment
  • Residential
    • Billing Information
    • Online Customer Care
    • Water Service Rates
    • Wastewater Service Rates
    • Customer Service/Tap Applications
    • Wastewater Averaging
    • Watering Schedule
    • Water Conservation
  • Commercial
    • Billing Information
    • Online Customer Care
    • Water and Wastewater Service Rates
    • Customer Service/Tap Applications
    • Water Conservation
    • Cross-Connection Control
    • Industrial Waste Control/Pretreatment
  • Water Conservation
    • Watering Restrictions
    • Wastewater Averaging
    • Conservation for Residents
    • Conservation for Businesses
    • Water Calculator
    • Rebates and Programs
    • Watering Schedule Variances
    • Watering Schedule
    • Water Reclamation
    • Code Revision Process
  • Water Treatment Plant 4
    • Design and Construction
    • FAQ
    • Environment
    • Learn More
  • Water Quality
    • Drinking Water Quality
    • Fluoride in Drinking Water
    • FAQs about H2O
    • Water Quality Reports
  • Environmental Protection
    • Cross-Connection / Water Protection Program
    • Industrial Waste Control/Pretreatment
    • Center for Environmental Research
    • Stop the Grease Blob!
    • Balcones Canyonland Preserve
    • Water Quality Protection Land
    • Wildland Conservation
  • General Information
    • Water and Wastewater History
    • Water and Wastewater Statistics
    • Water Treatment Plants
    • Wastewater Treatment Plants
    • Water and Wastewater Commission
    • Joint Committee
    • Reclaimed Water
    • Service Improvements
    • Dowser Dan
    • Speakers Bureau
    • Water in Our World

You are here

Home » Programs » Austin Water Utility Customer Service/TAP Applications
  • Department Home
  • Home
  • Home
  • About
  • Services
  • Programs
  • Divisions

Austin Water Utility Customer Service/TAP Applications

For billing questions, contact Austin Energy at 512-494-9400.

For more information, contact the Austin Water Utility at 512-972-0000.

 

Residential Commercial
  • Interactive Residential Application
  • Residential Application (PDF)
  • Interactive Inspection Request: Water and/or Sewer Cut Over from Septic Tank
  • Inspection Request: Water and/or Sewer Cut Over from Septic Tank (PDF)
  • Interactive Commercial Application
  • Commercial Application (PDF)

Reclaimed Water Service Application (pdf) 

Fire Hydrants 

  • Fire Hydrant Water Meter Permit (PDF)
  • Truck Meter Read Log
  • Fire Hydrant Meter Use
  • Ordinance for Fire Hydrants (PDF)

 Evaporative Loss 

  • Interactive Monthly Meter-Read Report

Useful Customer Information 

  • How to Detect Water Leaks
  • Tenant Guide to Allocated Water or Wastewater Service (Texas Commission on Environmental Quality)
  • Cold Weather Tips for Potential Freezing Weather
  • Wastewater Averaging
Share
  • Facebook
  • Twitter
  • Forward
  • Print HTML

Austin Water Utility is owned and operated by the City of Austin, Texas.